We used Viji at Tramex to plan our honeymoon. The reason we wanted to use an agency was that we did not really know where to go and did not feel confident we would find the right country for our trip, much less the correct hotel/resort. Viji was quickly able to shoot down some of our first ideas since we would have been going to the destination during the wrong season! She found us a great place and everything was awesome. We will use her again in the future to help get us going on another trip.